We want you to be completely satisfied with your Asaali purchase. If you’re not happy with your order, our return and refund policy is here to assist you.
Returns
- You may request a return within 7 days of receiving your order.
- Items must be unworn, unwashed, and in their original packaging with all tags attached.
- To initiate a return, please email us at contact@asaaliofficial.shop with your order number and reason for return.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days to your original method of payment.
- Please note that shipping charges are non-refundable.
Exchanges
- We only replace items if they are defective or damaged. For exchange inquiries, please contact us at contact@asaaliofficial.shop.
Shipping Time
- Our standard delivery time is 4-8 business days.
If you have any further questions, feel free to reach out to us at contact@asaaliofficial.shop.